Terms and Conditions
Welcome to Sunset Hearth & Home. By accessing our website or communicating with us via mobile messaging, you agree to the following terms and conditions.
1. Mobile Messaging Program
Sunset Hearth & Home offers mobile messaging to provide better service to our customers. By opting into our messaging program, you agree to receive text messages from us at the mobile number provided.
- Types of Messages: You may receive messages regarding scheduling, updates about your service request, informational messages (e.g., appointment reminders, dispatch notifications, service updates), marketing messages (e.g., special offers, promotions, sales), and information regarding your hearth or HVAC systems.
- Message Frequency: Message frequency varies based on your interaction and service needs.
- Costs: Message and data rates may apply. Check with your mobile carrier for details on your specific plan.
2. Customer Care & Support
We are here to help. For any issues or questions regarding our messaging service:
- Text HELP to receive assistance via your mobile device.
- Email us at [email protected].
- Call us at 541-447-1793.
3. Opt-Out Information
You have the right to stop receiving messages at any time.
- To unsubscribe, Text STOP to unsubscribe from receiving messages. * After texting STOP, you will receive one final confirmation message as a record of your opt-out. No further messages will be sent unless you re-initiate contact.
4. Privacy & Data Handling
Your privacy is important to us. Information collected through our mobile messaging program is handled in accordance with our Privacy Policy.
- Sunset Hearth & Home will not share your mobile/messaging opt-in data with third parties for their marketing purposes.
- Data is only shared with essential service providers as necessary to fulfill your specific service requests.
5. Contact Information
Sunset Hearth & Home 2164 NE 3rd St, Prineville, OR 97754
Phone: 541-447-1793
Email: [email protected]